Frequently Asked Questions
Everything you need to know about our premium headwear and service.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head approximately one inch above your eyebrows. Compare your measurement to our size chart located on each product page to select between Small through XXL.
What is your shipping policy for domestic orders?
We offer standard and expedited shipping options within the United States. Orders are typically processed within 1-2 business days, and tracking information will be emailed to you as soon as your package departs our warehouse.
Can I return or exchange my purchase?
Yes, we accept returns and exchanges within 30 days of delivery, provided the item is in its original, unworn condition with all tags attached. Please visit our Returns Portal to start the process.
What materials are Bruno Capelo hats made from?
Our hats are crafted from premium materials including 100% Australian Wool feel, genuine straw, and high-quality braids, ensuring both durability and a sophisticated finish.
How should I care for and store my hat?
We recommend storing your hat upside down on its crown or on a hat rack to maintain brim shape. Use a soft-bristled brush for cleaning and avoid exposing wool hats to heavy rain.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines for international orders are calculated at checkout based on your specific location and local customs regulations.